Effective immediately, we are temporarily suspending in office service and our associates will be working from home due to the recent Executive Order. This will be in effect through Friday, December 11th (subject to change).
For quotes and service please call our office at 734-697-5544. If you know your agents email, feel free to reach out to them that way or visit our Meet the Staff page on our website for a list of company personnel (www.tuckerins.com).
Customer service is our top priority. Please be assured this is temporary and we will all get through this together.
Customer Service Representative Postition
Our Agency is currently seeking a motivated, friendly, outgoing person to fill our Customer Service Representative position. Training will be done in office so insurance experience is not necessary, but is definitely an added bonus!
Job Description: Providing great customer service, answering phone calls, servicing clients in office, making changes to existing policies and assisting Agents.
Our office is open Monday-Friday 9am to 5pm. This is an entry level full time position. If you are interested please send your resume to the Office Manager Jacob Marlatt at: firstname.lastname@example.org
Tucker Insurance Agency would like to highlight Erica Sindone. She has been at the Agency over 3 years. Erica is a licensed agent in our personal lines department and is able to quote and issue new policies along with servicing existing accounts.
Outside of work, Erica spends time with her two children, husband and family. She enjoys cooking and baking along with fun activities with her children and family.
Thank you Erica for your hard work and dedication!
Tucker Insurance Agency would like to highlight Sarah Nalepa. She has been at the Agency for almost 11 years. Sarah started out in our personal lines and is now a commercial lines agent. As a licensed agent, Sarah quotes and issues new policies along with servicing existing accounts.
Outside of work, she spends time with her husband, Nick, her two cats and family. Her favorite past times, are reading, going to the movies and cooking HelloFresh meals.
Thank you Sarah for your hard work and dedication!
We know how cold our Michigan winters can get. Here are some helpful hints to protect your auto and home.
Like most of us, vehicles do not like the cold weather. It is always a good idea to make sure you are taking car of your vehicle. Keep them full of fluids such as oil, gas, antifreeze and windshield wiper fluid. While under the hood, make sure your battery is clear of corrosion and the cables are in place.
Before driving down the road, please make sure your vehicle is cleared from snow, ice and frost. It is dangerous to drive with out a clear view of the road and other vehicles. Also, make sure your headlights and license plates are cleared off as well.
Homes are at risk of the water pipes freezing and/or bursting. Protect the pipes by opening up your cabinet doors under your sinks, insulating them, or even running the faucet at a slow drip will help keep the water circulating. Locate your water main cut off valve just in case.
You should have your furnace regularly inspected by a professional. The air filter should also be replaced as needed (monthly/yearly) as dust and other particles can accumulate.
If you have a fireplace, clean the flute and chimney. Clear the base of ashes or any other debris. Be sure to keep a fire extinguisher handy and filled at all times.
Our Agency works close with local auto repair shops and restoration businesses. Please give our office a call if you need assistance.
Tucker Insurance Agency would like to highlight Marcella Klapperich. She has been at the Agency for almost two years as a Customer Service Representative. She has over 6 years of customer service experience. Marcella works in the personal lines department and is able to make policy changes, payments and help you with general questions.
Before coming to the Tucker Insurance Agency, Marcella worked out of Vail, Colorado as a Resort Assistant Manager. Marcella’s hobbies include photography, arts, & spending time with her family.
Thank you Marcella for your hard work and dedication!
When you own a home, we know there are many concerns and “what ifs”. What if your underground pipes freeze that connect to your home? Or what if there is a power surge that damages your appliances? Well, our insurance carriers are offering some new coverages for these sort of losses.
Underground Service Lines
If you are worried about your underground service lines that connect to your home, you should add Service Line Coverage. This provides coverage for the lines that may be damaged by rust, wear and tear, freezing, leaks, and other perils. The coverage would extend to lines such as power lines, sewer lines, water piping and many others.
Equipment Breakdown Coverage
There are many things that can happen to your appliances, lights, computers, heating and air conditioning units. If you have Equipment Breakdown Coverage, these items will be covered in the event of a power surge or something as simple as mechanical failure. We believe this is a great coverage because it protects your everyday items.
When thinking about a sinkhole, you can just imagine your entire home being engulfed into the earth. Because of this, Sinkhole Collapse Coverage is now being offered. This would provide coverage to your home, other structures and personal property in the event of a sinkhole.
Contact Claims Specialist
Tim Lynch and Andrew Kulesza from Auto-Owners Insurance Company stopped in to visit and celebrate us making it into the list of Top 10 Agents in South Eastern Michigan!
From our family to yours...